Return & Exchange Policy
SHIPPING
Shipping across all the states and UTs within India is completely free of cost. However, the shipping charges for international shipping will be additional and will be charged based on the weight and volume of the product and the country where the delivery is destined for. Shipping charges will be shared upon inquiry and will be an additional cost to the product price incase the product specifications exceeds our international shipping options or the destination is very remote.
RETURNS
Our company offers bespoke garments that are entirely handcrafted for you. We acknowledge that you agree to our terms and conditions when placing an order. Once an order is placed, we do not offer any exchange or returns as the order items are sourced accordingly and goes into production with your measurements. However, in case any alteration is required, we are happy to assist you within 15 days after you receive your order.
NOTE: Sold pieces are not applicable for return or exchange under any circumstances as it is handcrafted as per your order.
TAXES & DUTIES
The product prices displayed on the website are at maximum retail price. In case of international deliveries, we ship on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country of residence, and payment of these taxes at the time of delivery is necessary to release your order from customs.